FAQ

Frequently Asked Questions

General Questions

What consoles are there?

All of them! Well, all the ones that you could ever care about, anyway!

Nintendo: NES, SNES, GameBoy, GameBoy Colour, GameBoy Advance (N64 coming soon)
Sony: Playstation 1
Sega: Genesis/Megadrive, 32x, Game Gear, MasterSystem
Atari: 2600, 7800, Lynx
Other: Arcade (you know, the old cabinets you’d see in pubs) Neo-Geo, Neo-Geo Pocket, Neo-Geo Pocket Colour, MSX, ZX Spectrum
Media: Kodi

What games do I get?

There are over 12,000 games preinstalled, ready to play straight away with no setup required! Everything from the classic Pac-Man, Rayman, all the Mario games, Crash Bandicoot, and almost anything else you can think of! We provide a full list here

Do I need an internet connection?

No! Everything comes pre-installed on your Retrobox, you don’t need to ever connect it to the internet if you don’t want to. If you do, however, connect it to the internet, you can avail of free software updates and access to Kodi. We recommend – but don’t require – an internet connection 🙂

What's in the box?

That depends on the box, really! Our most basic pack (Retrobox Silver) comes with the Retrobox itself, one SNES controller, and the cables you need to get setup. You can spec it out with up to 4 controllers, too, if you’re really cool 😀

How long does shipping take?

We try our best to keep a good inventory level and we’ve been practising our “post office run” super hard (hey, they should make that a game!), but generally speaking it ships anywhere from next day, to 4 weeks. You’ll see the current shipping time displayed on the product page so you know when you’ll get it.

How long does shipping take?

Yes! Your Retrobox comes with free updates for the life of the console, all you have to do is connect it to the internet and hit the update button 🙂

Can I add more games myself?

It is not possible to add games yourself, but with over 12,000 installed already, there’s not much not included!

Do you accept returns?

Well, you’d be the first! But yes, if the Retrobox isn’t up to your satisfaction then we will, of course, do our best to assist you, just shoot us a mail and we’ll figure out why you’re not happy and how you can send it back to us.

You can return an unopened, fit-for-sale Retrobox within 14 days of delivery, no questions asked. If your Retrobox is defective we will repair or replace it for free within the first 12 months.

Will a Retrobox make me popular?

Well, we can only speak for ourselves, but this one time we invited a few people around to play some Mario Kart and, let me tell you, we were the coolest kids in town that night! Your milage may vary.

Who are you guys!?

Us? We’re a small group of Irish friends that love Retro games more than just about anything else! Sure, we think immersive 3D and virtual reality is cool, and who doesn’t love gaming in 4K at 144fps, but there’s something lacking in modern games that just can’t be described – there’s not a whole lot of laughter when you and your 3 besties are playing Call of Duty on split screen… Micro Machines on the other hand? Endless fun!

We were sick of blowing on SNES cartridges and swapping inputs on our TV to change consoles (in awful quality!) so we made ourselves a lovely little console to play all our old favourites! Shortly after that, a spark went off, and we realised that other people might love this too!

We’re Irish born and raised, living in the Wild West, and we even assemble the consoles right here, too.

Buy now

What do customers say?

Its an amazing console.the games work beautifully.it arrived in 2 days and has games for the whole family.best console we have ever bought. ...

Frian P.

Not the first of these boxes that I've had from different sources, but 100% the best. None of the glitching i had on other machines, and a wider selection of games. Highly recommend.

Vinny S.

This tiny little box is plug and play, so simple to use. Thousands of games from classic consoles preloaded. What's not to love?

Liam O.

its amazing been playing it all week 🙂

Darryl W.

This is the best 150€ Ive ever spent it's amazing ...

Marcus W.

Note: due to high demand there may a 14-28 day delay on shipping at this time. Dismiss